Protecting your personal information is important to us. This Privacy Policy explains how information is collected, used, and shared when you visit or interact with this website ("Site").

This Site is developed and maintained by a third-party Marketing Agency on behalf of the website owner (“Website Owner”). Both parties are committed to protecting your personal information in accordance with this policy.

Information We Collect

Information You Provide

Your name, email address, phone number, or other contact information.
Information submitted via forms, subscriptions, surveys, or customer support requests.

Information Collected Automatically

IP address, browser type, operating system, and device type.
Pages visited, time spent, links clicked, referring URLs.
Log files and usage analytics.

Cookies and Similar Technologies

Improve site functionality.
Analyze user behavior and site traffic.
Personalize content and remember preferences.
You may control cookie settings via your browser. Disabling cookies may limit site functionality.

How We Use Your Information

Provide, maintain, and improve the Site.
Respond to inquiries and provide customer support.
Deliver requested services or communications.
Monitor and enhance security and performance.
Comply with applicable laws and legal obligations.

Information Sharing

With Service Providers: We may share your information with trusted vendors who assist with hosting, analytics, communications, or other operational tasks.
Legal Requirements: We may disclose your data if required by law, subpoena, or legal process.
Business Transfers: In the event of a business reorganization, merger, or asset sale, your data may be part of the transferred assets.

Text Messaging (SMS)

If you opt in to receive text messages from Grayhawk Remodeling, we use your mobile number only to send the messages described in our SMS Terms. We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for their marketing or promotional purposes. All information-sharing categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Reply STOP to any message to opt out, or HELP for help.

Marketing Agency Access

Maintain and update the website.
Troubleshoot issues and monitor security.
Assist the Website Owner with data management or analytics.
The Marketing Agency is not permitted to use or share personal information for any other purposes and is contractually bound to uphold confidentiality and data protection standards.

Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes described in this policy or as required by law.
Some information, such as analytics data or contact form submissions, may be retained indefinitely as part of website operations, archival records, or ongoing business needs.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, or disclosure.
While no system can guarantee absolute security, we take reasonable steps to ensure the ongoing integrity and confidentiality of the data we collect and manage.

Your Choices and Rights

Access, correct, or delete your personal information.
Opt out of marketing communications.
Restrict or object to certain data uses.
To exercise any of these rights, please contact the Website Owner using the details provided below.

Children’s Privacy

This Site is not intended for children under the age of 13.
We do not knowingly collect personal data from anyone under 13.
If we become aware that we have collected such information, we will delete it promptly.

Third-Party Services and Links

This Site may link to or integrate with third-party services, such as embedded maps, payment processors, or social media.
These services operate independently, and we are not responsible for their privacy practices.
We encourage you to review their privacy policies before interacting with them.

Contact Information

Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be reflected in the “Last Updated” date above.
By continuing to use the Site after updates are posted, you accept the revised policy.

Privacy Policy